Orange Customer Services


0843 596 4191

Do you have a problem with your Orange phone?

Do you want to upgrade your contract or tariff?

Is there a technical problem with your phone?

The Orange customer services team can help you with any issues you may have.

Orange products and services

Orange is a mobile telecommunications company in the UK. Recently, Orange merged with T Mobile to form the joint venture, EE. You can purchase a phone on Orange on a pay-as-you-go or monthly contract basis. Current examples of deals include: the iPhone 5 for £37 a month with an upfront cost of £9.99, or the Blackberry Q5 for £269.99. You can purchase an Orange phone through your local EE store, an independent retailer like Phones 4 U or through the Orange website. After you purchase, the Orange customer services team is there to support you every step of the way. Whether you have a technical issue or just want to upgrade your phone, they can help.

Orange Top Ups

The Orange Top Up Number is accessed via the Orange Customer Service Department, so the Orange helpline can be useful for:

    • Pay As You Go customers to top up their credit
    • Pay Monthly customers to upgrade or amend their existing contract
    • Pay As You Go customers who want to give feedback about their experience of dealing with Orange

What else is the Orange Contact Number useful for?

    • Cancel, changing or upgrade your current mobile plan
    • You need to pay your most recent bill
    • You are getting bad coverage with your mobile broadband
    • You want to use your phone when travelling abroad
    • You are having issues with a poor connection when using Orange home broadband
    • You want to request your PAC code
    • You want to make a complaint or offer feedback about your experience with Orange

Orange Customer Service Numbers:

Orange Departments Phone Number
Complaints 0843 596 4191
Customer Services 0843 596 4191
Top Up Number 0843 596 4191
Handset Upgrades 0843 596 4191
Support 0843 596 4191
Contracts 0843 596 4191
Orange Business 0843 596 4191

Orange Head Office Address:


Orange Head Office

PO Box 10,
BS32 4BQ

Why would I need to call the Orange customer services phone number?

  • To pay your bill.
  • To manage your account and price plan.
  • To find the best phone and tariff/contract for your needs.
  • If you are lacking in network coverage.
  • If you are unable to access the internet.
  • If your phone has been lost or stolen.
  • If you have a question about 4G.
  • To find out whether 4G is available in your area.
  • To get help with security issues.
  • To get help unlocking your phone.
  • To find out roaming charges for when you are abroad.